SIA GelvoraSergel is an international company of Swedish financial holding company Marginalen AB group. Scandinavian traditions and long-term experience have made the company one of the leading extrajudicial debt recovery companies and the largest executors of assignment transactions in the Latvian market.

Challenges and Needs

Digitise and simplify the document flow and process and account for large amounts of data

Always access real-time information

Optimise personnel management and payroll accounting

The Implemented Solutions

  • Personnel self-service portal Panorama 365

for automated and transparent personnel management

  • Payroll and personnel management solution Dynamics 365 Business Central 

for accurate salary calculation and data accounting, integrated with the personnel self-service portal Panorama 365

Benefits

  • Fully automated payroll and personnel management processes

    The Dynamics 365 Business Central payroll and personnel management solution implemented by ELVA includes all necessary functionality for payroll accountants working in Latvia: wage components, calendars, costs, information about employees, reports to the SRS, posting of payroll data, organisation of payments, health insurance entries in the wage book, work schedules, vacation periods. The system automates statistical reports, ensures the import of tax books in the EDS, organises mandatory health check-ups (MHC), informs employees about internal regulatory enactments, allows for faster drawing-up of employment contracts. Employees can apply for absence on the Panorama 365 portal with the requirement set by GelvoraSergel – the duration of the absence cannot be less than 7 days.

  • Paper format reduction and time saving

    The most tangible result of the implementation of the personnel self-service portal is that employees can perform their direct work duties more efficiently. Previously, the preparation of submissions and applications related to personnel management both took time for employees and required their physical presence in the office. It was necessary to spend time both preparing and printing the document and coordinating it later with several persons to management approval as a result. This long process is now replaced by just a couple of clicks on the Panorama 365 personnel self-service portal. As soon as the employee has updated his or her application on the portal, it is automatically visible to the manager along with the information necessary to approve the employee’s application. Thanks to the automated solution of the portal, this agreement process takes place in the background and does not interfere with the work process in the company.

  • Accurate payroll calculation

    Before implementation of the payroll and personnel module, the accountant manually processed information about each of the company’s 100 employees in Excel program, which consumed a lot of time. Now, the payroll accountant appreciates the synchronisation of Dynamics 365 Business Central and Panorama 365. The interaction of the systems ensures accurate payroll calculation that is always on time. Information about each employee is located at one place in the system, and wages of each employee are automatically calculated based on it. The company appreciates the advantage of the system to automatically prepare the SRS reports and statistical reports, as well as to ensure timely uploading of information into the SRS EDS system.

  • Comprehensive information about each employee

    There is a series of measures in personnel management that determine a specific plan of action, for example, insurance, accidents, life insurance. The system allows working with large amounts of data, facilitates accounting, and ensures compliance with all deadlines.

  • Systems integration optimising the processes

    The Panorama 365 personnel self-service portal is just like a mirror of the company. It clearly shows the company’s management the current situation, for example, the most urgent issue for managers – absences of employees. The Business Central payroll and personnel solution is constantly synchronising with the Panorama 365 personnel self-service portal ensuring timely processing of personnel data and, therefore, automated saving of information in both systems at the same time, which facilitates several different situations, for example, when vacation pay must be calculated or the payment of wage advances is expected, information visible on the payroll and personnel portal is synchronised automatically.

  • Convenient personnel self-service portal understandable for all

    The personnel self-service portal has been created with a thought to make work on it as simple and efficient as possible. This is achieved thanks to its visually intuitive design. The company’s employees feel satisfied that the portal helps them to deal with record keeping in their dynamic everyday work more quickly. Payroll accountant appreciates the analytics possibilities of the payroll and personnel management solution, availability of historical data, information about all employees, as well as the possibility to view their personnel record keeping management accounts. It is also possible to easily get answers to various questions, for example, what are the average earnings of each employee, what were the employee bonuses, information about insurance, what and how much were wages pay-outs, etc., which means that the employee’s personnel card must not be managed manually, as well as personnel orders – everything is generated automatically, ensuring complete transparency in all personnel-related matters.

  • Effective hybrid work

    The personnel self-service portal allows more efficient transfer of information to employees. Digital possibilities allow to both submit various applications and submissions and receive an immediate approval or decision from management in a short period of time remotely. Communication in the company improves because the information exchange path is significantly shorter. Employees spend seconds on it, which significantly improves their work efficiency. It is also easier for the manager – instead of calling or e-mailing the employees of the personnel department, they enter the portal and find out the current information, for example, about the absences of employees in departments and the company.

  • Continuously improving self-service portal for the company’s employees, or agile approach

    The portal is being constantly improves, which does not interfere with the daily work of GelvoraSergel employees. ELVA team provides all necessary training, during which the new advantages of the portal are told step by step, the operating principles of new functions are explained, answers to every question are provided. The personnel self-service portal created by ELVA experts interacts with the payroll and personnel solution of the ERP or business resource management system Business Central, which is appreciated by Latvian payroll accountants, as it 100% meets the requirements of Latvian regulatory enactments.

  • Productive cooperation with experts in the field

    Knowledge and professional experience of highly qualified specialists in accounting and regulatory enactments ensure that the solutions or their upgrades are implemented timely. Various situations are also resolved promptly and with great responsiveness until all needs are understood and the desired result is achieved. GelvoraSergel Chief Accountant particularly appreciates ELVA operational work during the tax reform.

  • Development and growth of the competencies of the personnel manager and payroll accountant

    Using the advantages of digital solutions, it is now much easier and faster to transfer information to the company’s employees and more successfully enter the personnel file of a new employee in the course of his or her further duties. Questions and confusion about who is absent or who replaces whom, how many vacation days are available or when it is time to visit MHC have significantly decreased – all information is easily available for both employees and management on the employee self-service portal. Thanks to payroll and personnel solutions and their automated processes, GelvoraSergel accountants and personnel management can now devote more time to other important processes of the company.

GelvoraSergel reference of cooperation with ELVA

Cooperation with ELVA team is productive and mutually beneficial. ELVA team consists of highly qualified specialists with appropriate knowledge and skills. ELVA team can find effective solutions and implement quick, appropriate system improvements. In general, I can assert that ELVA company is a stable and reliable cooperation partner. ELVA solutions allowed to significantly optimise the personnel management and accounting processes.

Irina Namavīra

Chairman of the Board of GelvoraSergel

The company was founded in 1999 in Lithuania and since 2015 GelvoraSergel has been operating as an independent merchant

2009

Having opened its branch in Latvia in 2009, first cession transactions were concluded with Latvian largest credit institutions

Extrajudicial debt recovery company with the largest turnover and profit in its industry for several years

Solutions used by the company