We offer both individually adapted and ready-made IT solutions that enable you to put your business processes and the IT environment in order, and provide the software that managers and employees require to achieve increased productivity.

As a strategic IT partner, we make sure that our customer’s companies keep pace with technological development as well as meet the continually changing needs of digital transformation.

By combining more than 15 years of experience and the latest technologies, we offer our customers the most efficient business management model. Only technological solutions based on business best practice can guarantee sustained leadership and competitiveness.

Jānis Dambergs

Chairman of the Board

We work to find more innovative and intelligent solutions that allow businesses to become faster, lighter and work with less cost.

Our products and services are complex solutions adapted to our customers’ needs, and cover the entire range of customer IT solution needs, focusing on business management and resource management systems in retail, wholesale, manufacturing management, and personnel management sectors.

We are a trusted IT strategic partner to our customers. We act as a consultant across business management, resource management systems, modern work environment and cloud computing services, and our customers entrust us with developing their IT solution technologies, to bring best value to their company.

Competence

The company is made up of people. Therefore the ELVA management pays the most significant attention to the systematic continuing education of their specialists, whilst improving their professional qualifications. Working alongside companies that are represented in several countries, our specialists have obtained extensive international experience, including through their use of, and building up their, foreign language skills.

 

Excellent service

Each customer has the right to expect that we will treat them as if they were our only and most important customer. Therefore, we believe it is our duty to provide high-speed service. Clear communication is the basis for good cooperation. This means honestly and openly approaching any problem solving and solution and providing information about the entrusted tasks. An essential principle of excellent service is constantly looking for innovative solutions, always selecting the option that is best, and most suited for, the customer.

 

Trust

The foundation of trust is work based on knowledge, experience and an honest attitude. Trust must be justified and earned again and again. In order to ensure this trust, we work according to high standards of quality, based on international standards and methodologies (ISO, ITIL and SureStep), which we have adapted to our needs.

ELVA in numbers

Founding year

2004.

Turnover

5+ million

Number of clients

450+

Servicing hours per month

3300+

Countries

34

Number of employees

90+

We support companies from across the world

ELVA board

Jānis Dambergs


Chairman of the Board

Anda Kalniņa


Member of the Board

Reinis Sparāns


Strategic Development Manager | Member of the Board

From the beginning, we have chosen Microsoft as our key partner and provider of IT solutions.

Learn more

Our quality standards

Microsoft competencies

We have obtained and annually update several Microsoft competencies that require continually proving and improving our theoretic knowledge, as well as confirming it with successfully implemented projects and good feedback from our customers.
- Gold Enterprise Resource Planning
- Gold Cloud Platform
- Gold Application Development
- Gold Small and Midmarket Cloud Solutions
- Silver Data Analytics
- Silver Collaborations and Content
- Silver Cloud Productivity
- Silver Cloud Business Applications

ISO 9001:2015

Since ELVA’s foundation, the company’s services have been certified and comply with the requirements of ISO 9001, allowing us to provide services to our clients according to the highest quality standards, and ensuring data security.

ELVA customer service standard

We have developed the ELVA customer service standard, which combines our experience, best practice and service methods enabling us to reach the highest quality of service.

IPMA

Our project managers are certified specialists whose professionalism has been confirmed by the IMPA - the International Project Management Association.

The ELVA international partners and projects

Methods and instruments

Traditional implementation methodology

The Microsoft Sure Step methodology for implementing project management solutions is based on the traditional waterfall project basis, which defines a sequential implementation of the Microsoft Dynamics solutions with specialised workflows, process maps and implementation tools that ensure successful project implementation.

Iterative implementation approach

The SCRUM framework allows for a more dynamic project start, significantly greater customer involvement and faster delivery of value. This approach enables better management of changing project priorities, ensuring project transparency and receiving and performing solutions in small but verifiable increments.

ITIL

ITIL (the Information Technology Infrastructure Library) is a set of documents that includes examples of IT management best practice for the sector and guidelines for the implemention processes and functions required to ensure the provision of high-quality IT services.

The service system

In providing services to our customers, we use a service system that allows us to implement the tasks entrusted to us on schedule. At the same time, it will enable our customers to always be informed about the task implementation status.

Our daily work